Terms & Conditions


TERMS AND CONDITIONS

At Kia Mena we operate an inclusion and equality policy and ensure that all children have access to nursery places and services irrespective of their gender, race, disability, religion or belief or sexual orientation of parents.

We are open, 43 weeks per year, Monday to Friday. We also run breakfast and after school sessions from Monday to Friday. 

ADMISSIONS CRITERIA

REGISTRATION

On receipt of a completed registration form, your child will be placed on the waiting list.   Places are offered during the term before your child is due to start and on being offered a place at the pre-school, a £150 deposit will be requested which will be refunded against your fees after your child’s first full term at Kia Mena. 

Please note places are offered according to the date the application is received.  Priority is given to parents with siblings already attending Kia Mena.

Prior to a child attending Kia Mena Montessori Pre-school, parents must:

  • provide a copy of the child’s birth certificate,
  • complete and sign a copy of the Parent Contract – stating the hours your child attends. This is an agreement to allow us to claim the government funded place.
  • Complete and sign our Child Information Form.  This form indicates your agreement to our terms and conditions and provides the setting with personal details relating to the child. For example, name, date of birth, address, emergency contact details, parental responsibilities, dietary requirements, collection arrangements, fees and sessions, contact details for parents, doctor’s contact details, health visitor contact details, allergies, parental consent and vaccinations etc.

All information that we hold complies with the General Data Protection Regulations (2018).  Please see further information below

SESSION TIMES

The pre-school is open for 43 weeks of the year and operates, 5 days a week, from 9.00 am to 4.30 pm. Sessions can be extended to include breakfast club and after school club.

Please try to arrive five minutes early when dropping off and collecting your child. It can be disruptive for both your child and the other children already in the pre-school when children are coming in once the session has started.

If someone else will be picking up your child, please let us know ahead of time. If we haven’t been told and someone we don’t know comes to collect your child, we’ll keep them with us until we can get in touch with you.

Lunch time is from 12.15 pm until 1.00 pm as part of our morning session. 

Breakfast Club

Breakfast club runs every morning from 8.00 am to 9.00 am.  Children are offered cereal, toast and fruit and a choice milk or water to drink.  Breakfast club costs £13.00 per session and will run subject to demand.

After School Club

After School Club runs on a Monday -Thursday afternoon from 4.30 pm to 5.30 pm.   Children will be given a further snack during this session. After school club costs £13.00 per session and will run subject to demand.

FEES AND FUNDING

All funded sessions are in line with the Government’s Statutory Guidance and Local Authority requirements. When you register your child for their funded place, we will discuss your needs, and as far as possible with availability and staffing arrangements we will accommodate your wishes.  We will try to accommodate your required hours and any changes you may wish to make but this should be booked in advance.  Further information regarding allocation of funding can be found on our funding advice sheet.

Information regarding our fees and the current funding available from September 2025 to April 2026 is set out below:

Children under 3 

There are 2 types of funding available from the term after they turn 2 until the term after they turn 3. 

  1. Together for 2’s (570 hours per year stretched over 43 weeks – 13.25 hours per week)

This is available to parents receiving additional government funds such as universal credit and can be applied for via Bromley Council: https://www.bromley.gov.uk/education-learning/funded-early-education-childcare-two-year-olds.

The first 13.25 hours per week are funded.  Any remaining hours are charged at a rate of £10.00 per hour.

  1. Two-year-old working families (1140 hours per year stretched over 43 weeks – 26.5 hours per week)

This is available to working parents. You can apply for this funding stream via Childcare Choices: www.childcarechoices.gov.uk

Up to 3 full days (9.00 – 4.30) and 1 morning (9.00 – 1.00) are fully funded.  Additional hours cost £15 per hours so 4 full days will cost £52.50 per week, and 5 full days will cost £165.00 per week.

Children aged 3 and over (the term after their 3rd birthday)

  1. Universal Three- & Four-Year Olds (570 hours per year stretched over 43 weeks – 13.25 hours per week).   

This is available to all parents from the term after their child turns 3.  Parents do not need to apply for this funding.   The first 13.25 hours per week are funded.  Any remaining hours are charged at a rate of £10.00 per hour.

  1. Extended Three- & Four-Year Olds (1140 hours per year stretched over 43 weeks – 25.5 hours per week)

This is available to working parents. You can apply for this funding stream via Childcare Choices: www.childcarechoices.gov.uk

Up to 3 full days (9.00 – 4.30) and 1 morning (9.00 – 1.00) are fully funded.  Additional hours cost £15.00 per hour so 4 full days will cost £52.50 per week, and 5 full days will cost £165.00 per week.

Children not eligible for funding

Parents who are not eligible to receive any funding, children will be charged £10.00 per hour.

Breakfast Club costs £13.00 per session and runs from 8.00 am – 9.00 am every morning provided that a minimum of two children attend.

After School Club costs £13.00 per session and runs from 4.30 pm – 5.30 pm, Monday - Thursday provided there is sufficient demand.

Snacks – We provide a wide variety of snacks, including fresh fruit and vegetable, a dip and a carbohydrate and milk or water to drink during both our morning and afternoon sessions.  We make a small charge of £2.00 per week for this. This charge is added to your invoice each term.  Any parent not wishing to pay this fee should request information from the manager regarding bringing in consumables.

PAYMENT OF FEES

All fees are payable in advance.  No fees are refundable in the case of absence including sickness or holidays or closure of the pre-school due to adverse weather conditions or other unforeseen circumstances.  Bank Holidays are taken into consideration when invoices are sent out.  Fees are subject to change annually.

 

Fees are due on or before the first day of each term. The preferred method of payment is by bank transfer. Our bank details are attached to all invoices.

We accept childcare vouchers but would appreciate it if parents could make sure that they monitor their payments carefully.

If you wish to pay in instalments a payment plan needs to be agreed in writing before the start of each term.

Late payment of fees will result in an additional administration charge of £8.00 per day. This includes late payment of agreed payment plans.

Non-payment of fees will result in a referral to our Solicitors.

The pre-school reserves the right to remove a child from our register if necessary.

NOTICE PERIOD

Once your child starts at Kia Mena, we assume they will be remaining at the pre-school until they leave to go to primary school. In this case, notice does not need to be given.

At all other times, if you wish to remove your child from the pre-school, 12 weeks, term time notice needs to be given in writing otherwise a FULL term’s fee will be charged.  For children receiving funding, this fee may include the amount of funding that we would have received if your child had attended for that term.

Please note that school holidays are not included as part of the notice period.

CHANGING SESSIONS

Please let us know up to two weeks before the end of term should you wish to make any changes for the following term. If you wish to change your child’s sessions with immediate effect or after the cut-off date, an administration fee of £25 will be added to your invoice.

If you wish to add on a session as a one-off, this should be agreed in advance subject to availability. We do not allow sessions to be swapped. We cannot claim funding for one off sessions.

ABSENCE

Please notify the pre-school by 10.00 am if your child is absent for any reason. You can contact us via email (office@kiamenamontessori.co.uk), phone (020 8658 9009), WhatsApp (07310771632) or My Montessori Child.

For safeguarding reasons, if we do not hear from you by 10.00 am, we will attempt to contact you to ensure everything is ok. If we are unable to contact you, we will call your emergency contacts.

Parents are asked to keep their children at home if they are unwell and to inform the pre-school so that we will be able to alert other parents as necessary.

Parents must not bring any child into the pre-school who has been vomiting or had diarrhoea until at least 48 hours after the final attack.

LATENESS

If you think you may be late picking up your child from their booked session, please contact the pre-school as soon as possible.  You can contact us via email (office@kiamenamontessori.co.uk), phone (020 8658 9009), WhatsApp (07310771632) or My Montessori Child. 

If a parent is more than 5 minutes late then they will be telephoned. If they are unable to be contacted, then emergency numbers will be rung after 15 minutes.

After 30 minutes, if the child has still not been picked up then the relevant bodies will be contacted i.e. Social services, Ofsted and Early Years.

Parents who are late in picking up their children more than once a term will be invoiced for late fees. The charge for late fees is £10.00 for each 10-minute period from the end of a child’s booked session.

FOOD AND DRINK

Lunches

Parents must provide a suitable healthy packed lunch for their child. The pre-school operates a strict nut free policy.

Lunches should be brought in a robust container preferably a ‘cool bag’ type and be clearly labelled. We are not able to offer refrigerated storage for food or heat food.

Should a child arrive without their lunch, we will first contact a parent to see if a lunch can be brought in. If this is not possible, a member of staff will purchase a lunch the cost of which must be reimbursed by the parent.

A lunch box guidance information sheet is available on request.

Snack time

We have a snack table in the morning and the afternoon.  Children are given a variety of fresh fruit, vegetables, dips and a carbohydrate.  They can have milk and water to drink.  We make a charge of £2.00 per week to cover the costs. Any parent not wishing to pay this fee should request information from the manager regarding bringing in consumables.

Water

We provide all children with their own labelled water bottle each time they attend Kia Mena.  There is no need for children to bring any other drinks to pre-school.

SETTLING IN

When a place is offered to you, your child will be offered a complementary session for one hour near to his/her start date.  This will allow your child to become accustomed to their new surroundings. The manager and the teachers will all help to ensure that your child settles with ease and confidence.

CONTACT DETAILS

The pre-school is situated in the Pavilion, Beckenham Sports Club, Foxgrove Road, Beckenham, BR3 5AS.

The telephone number is 020 8658 9009.  There is an answer phone for out of hours calls. We can also be contacted via WhatsApp 07310771632.

Our email address is office@kiamenamontessori.co.uk.

Parents of children currently attending Kia Mena can also contact us via My Montessori Child

EMERGENCY CONTACTS

It is the responsibility of the parent/carer to provide and keep up-to-date at least two emergency contact numbers.

RECORDING PROGRESS

We use ‘My Montessori Child’ to record progress according to the Early Years Foundation Stage and the Montessori principals.  This record of your child’s time at Kia Mena covers the seven areas of learning and development.  Parents are given a unique login after their child starts at Kia Mena to enable to view their child's progress on-line.  The profile will be passed on to your child’s school when he/she leaves Kia Mena.

ACCIDENTS AND INCIDENTS

All accidents are recorded on your child’s page on My Montessori Child, which the parent/carer needs to sign.  All our teachers are first aid trained.   A Parent or an Emergency Name will be contacted for more serious incidents.   

We will inform OFSTED of any major serious incidents.

LOST PROPERTY

Our lost property box is kept in the outdoor play area. All items of lost property are dated and kept for 2 weeks before being disposed of.

UNIFORM

All children are expected to wear the Kia Mena uniform.  Uniform and book bags are available on request. Sweatshirts cost £12.50, Cardigans are £13.50, Polo shirts cost £9.25, and T-shirts cost £8.25.  Book bags cost £7.50.  One jumper, polo shirt and book bag will be added to the invoice for the first term’s fees at a cost of £29.25.

All uniform and other clothes such as coats, hats, gloves and wellies must be named.  The Pre-school cannot take responsibility for the loss of any unnamed clothes.

SUMMER CLUB

Our extremely popular annual Summer Club takes place during the summer holidays. It is a play-based scheme, open to all including friends and siblings aged between 2 years and 7 years, with different themes each day. Numbers are limited and operate on a first-come first-served basis.  Dates and bookings for Summer Club open during the summer term and will be emailed to parents as soon as they become available.

VISITORS

All visitors must sign in.

BIRTHDAYS

Birthdays are celebrated at the pre-school.  Candles are lit and the children sing ‘Happy Birthday’ and play the Montessori birthday game. Due to allergies and the preferences of other parents, we would be grateful if sweets and cake are not brought in for other children.

MOBILE PHONES

The use of mobile phones is discouraged on pre-school property.  Please do not take photos.

NO SMOKING

There is a strict no smoking policy at the pre-school.  Please ensure that nobody smokes in the vicinity of the pre-school building. This includes electronic cigarettes and vapes.

ALARM SYSTEM

The pre-school has a ring alarm system to keep the premises secure when it is empty.  This includes two motion sensitive cameras that are only in use when the pre-school is closed and the alarm is set.

PARKING AND THE CRICKET PITCH

Please only use the main entrance and exit to the sports club and park courteously and sensibly in the car park, being aware of reserved and disabled spaces. When crossing the field, please walk around the edge close to the tennis courts. The unmade road up to the pre-school must not be used.

PUSHCHAIRS, BIKES & SCOOTERS

Pushchairs, bikes and scooters may be left in the enclosed area to the left of the main gate. For the children's safety, please ensure that pushchairs are folded and all personal belongings are removed before you leave them. The pre-school does not accept any responsibility for anything stored in this area.

INFORMATION WE HOLD ABOUT YOUR CHILD

At Kia Mena we have procedures in place for the recording and sharing of information and data about you and your child that is compliant with the principles of the General Data Protection Regulations (2018) as follows:

The data that we collect is:

  1. Processed fairly, lawfully and in a transparent manner in relation to the data subject (you and your family).
  2. Collected for specified, explicit and legitimate purposes and not further processed for other purposes incompatible with those purposes.
  3. Adequate, relevant and limited to what is necessary in relation to the purposes for which data is processed.
  4. Accurate and, where necessary, kept up to date.
  5. Kept in a form that permits identification of data subjects [you and your family] for no longer than is necessary for the purposes for which the personal data is processed.
  6. Processed in a way that ensures appropriate security of the personal data including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

When your child is offered a place at Kia Mena Montessori Pre School, we will provide you with a privacy notice that gives you further details of how we fulfil our obligations regarding your data.

COMPLAINTS PROCEDURE

It is important to both the pre-school and parents that any complaint is taken seriously and dealt with fairly and in a way that respects confidentiality.

A parent who is uneasy about any aspect of our provision should, in the first instance, talk over any worries and anxieties with the manager.  If this does not have a satisfactory outcome within a couple of weeks, or if the problem recurs, the parent should then put the concerns or complaint in writing to the manager and the owner.  A meeting will then be arranged.  Both the parents and manager are entitled to have a friend or partner present if required.  A written record of the discussion will be made. We have a duty to notify complainants of the outcome of any investigation within 28 days of having received the written complaint.

If the matter is still not resolved to the parent’s satisfaction, a subsequent meeting will be arranged, and a mediator will be present.  In some circumstances, it may be necessary to bring in the registering body.

Complaints can also be made to OFSTED as follows:

OFSTED Complaints, Investigations and Enforcement Team

Piccadilly Gate

Store Street

Manchester M1 2WD

Tel: 0300 123 4666

Email: enquiries@ofsted.gov.uk

JUNE 2025


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